Privacy, plainly.
Scout exists to earn your team's trust before Ergoly ever asks for it. Here is exactly what it does with your data.
What Scout reads
Only the channels you explicitly select, and only the last 90 days of history. Scout requests read-only Slack scopes (channel lists, channel history, user names, team name) plus the ability to join the public channels you pick. It cannot read DMs, and it cannot read a private channel unless a member invites it.
What happens to your messages
Messages are collected, normalized, and sent to Anthropic's Claude API to identify workflow patterns. They are stored only for the duration of the analysis and deleted as soon as your report is generated — usually within minutes. The report itself contains paraphrased observations only: no verbatim quotes, and the analysis is instructed to never name clients, customers, or deals.
What we keep
The generated report (the same one you see and share), aggregate workspace stats (message counts, channel counts, date range), your workspace name, and an encrypted copy of the bot token so you can run another analysis later. We use aggregate, de-identified patterns across reports to improve how well Scout detects workflows.
Who can see your report
Reports live behind an unguessable share link. Anyone you give the link to can view it — that's the point — so share it deliberately. We never list or publish reports.
Removing everything
Uninstall Scout from your Slack workspace (Slack Admin → Manage Apps) and its token stops working immediately. Email privacy@ergoly.ai to have your reports and installation records deleted.